In 2003 we at Granby’s selected ProdTrac as our software provider primarily for food traceability. As a small firm we found the market did not cater well for our needs at a realistic price. However ProdTrac had a package specifically for this market that integrated well with our accounts software and was and still is a very flexible solution at a price that was affordable to us.
At this time ProdTrac was ahead of what seemed to be very few other available systems because it was Windows based and the software package had been clearly developed from the start with the food industry in mind. Other traceability systems we looked at seemed to be “bolt-ons” to DOS based accountancy packages.
By the following year we realized just how valuable ProdTrac was to our business. ProdTrac revolutionized the way Granby’s operated. It made an enormous difference to the speed and accuracy of the way in which we process our products.
ProdTrac has constantly and efficiently provided us with the seamless quality control and traceability that our operation was looking for. My customers are satisfied and confident with traceability, and in addition to this we are saving money using the excellent business analysis tools. Over the past 6 years ProdTrac has developed into a complete food business system designed to cope with the complex needs of the food business whilst ensuring our traceability and the ability to meet our customer demands with confidence.
Granby’s has increased food safety and quality management systems as a direct result of implementing ProdTrac. This impressive software system uses real time data that has allowed our business to improve operational efficiency and reduce operating costs through the excellent and extensive business management features such as stock, production and product management. Thus this has enabled us to indentify and then concentrate on the most profitable areas of our business thereby helping us grow our business.
Equally as impressive as the software, is their talented management and support team whose customer service is second to none. It is distinguished and extremely professional. Because of their extensive knowledge and experience within the food industry the ProdTrac team has a complete practical understanding of our particular products & processes. They understand how we use ProdTrac on a daily basis. This provides an important interface that avoids the daunting task of us having to deal direct with software specialists and associated software performance specifications. Any suggestions made to tailor the software are met enthusiastically and the ProdTrac team strives continually to develop their software to our suit our requirements.
I would be delighted to recommend ProdTrac to any business.
“In the early days of its launch as primarily a product traceability system, we selected ProdTrac (ahead of what seemed to be very few other available systems) because it was Windows based and the software package had been clearly developed from the start with the food industry in mind. Other traceability systems we looked at seemed to be “bolt-ons” to DOS based accountancy packages”
“The extremely competitive monthly lease/rental arrangement for both the software and on-going support was very attractive financially for us as a small family owned company. This has allowed us to introduce, familiarise and the grow the system at a pace which is both comfortable for our users and for the company finances without incurring an initial large software cost and unknown future development/upgrade costs proposed by the other system providers investigated”
“From the initial demonstrations through to the current software version, the ProdTrac team always have had a complete practical understanding of our particular products & processes, and how we use ProdTrac on a daily basis. This provides an important interface that avoids the daunting task of us having to deal direct with software specialists and associated software performance specifications”
“Key members of the ProdTrac team always respond quickly to any problems or queries that arise when using the system. “Wish-it-would-do” suggestions are genuinely considered and many times the appropriate amendment/upgrade arrives by e-mail the next day for immediate inclusion in the main program”
“The ProdTrac system has moved us on as a company, beyond the initial requirements of product traceability. The Product Administration, Purchase Order/Call-Off, Goods Received and Reporting elements of the system have proven their worth in controlling purchases (ordering the correct approved materials from the correct suppliers). It also assists in identifying potentially costly delivery/invoicing errors and discrepancies that may previously have been missed”
“After evaluating many business management software packages, ProdTrac was the most suitable and cost-effective for our business. Traceability was not just a ‘bolt-on’ to an existing package but was the main focus on the system”
“Excellent customer support and ongoing ‘hand-holding’ through the implementation/transfer process. Any task/query raised, is dealt with efficiently and is effective”
“We have access to real-time data which we can trust and react to as a business as required”
‘I choose ProdTrac first of all for the traceability function it provides, and I was also looking for ways of keeping control over our recipes and stock. Later on I discovered that it offers a lot more than that’
‘I have found the ProdTrac team, and in particular Keith Evans very helpful in explaining how to work and understand the ProdTrac software. Any questions are usually answered as fast as is possible which I appreciate very much. The ProdTrac team are always working on improvements, and also are very helpful in customizing the software to the requirements of our bakery business.’
‘ProdTrac is helping us to demonstrate traceability which is required for our organic certification, avoiding the need to create an elaborate paper trail, and stacks of records. In addition to that it has proved a very useful management tool. Stock control, purchase orders and invoicing, in particular are now very easy to implement, and therefore saving us a lot of time.’
More quotes to follow soon