Should you choose to purchase the ProdTrac program outright, we will be pleased to quote for this, based on the number of user stations required. A support contract is available and will cost 10% of purchase price giving all the benefits of the rental option:
free upgrades to the core system are made available to all users, based on enhancements and improvements suggested by our customers.
free online training/assistance using Goto Assist Corporate Software
free telephone assistance in office hours and 24-hour on-site response to correct any major software failure.
free technical support for the software (configuration and database maintenance), including via remote access if configured.
full product support (bugs and fixes).
detailed user manuals and documentation.
participation in the ProdTrac user feedback programme for future enhancements.
