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Should you choose to purchase the ProdTrac program outright, we will be pleased to quote for this, based on the number of user stations required. A support contract is available and will cost 10% of purchase price giving all the benefits of the rental option:
- free upgrades to the core system are made available to all users, based on enhancements and improvements suggested by our customers.
- free online training/assistance using Goto Assist Corporate Software
- free telephone assistance in office hours and 24-hour on-site response to correct any major software failure.
- free technical support for the software (configuration and database maintenance), including via remote access if configured.
- full product support (bugs and fixes).
- detailed user manuals and documentation.
- participation in the ProdTrac user feedback programme for future enhancements.
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